ANALYTICS
FAQ Analytics Dashboard
Real-time insights into which questions resonate most with our guests and how they engage with our travel planning resources.
Total Views
2,017
All FAQ questions combined
Total Expands
1,626
Questions opened by users
Engagement Rate
81%
Expands vs. total views
Questions
10
Total FAQ items
Top 5 Most Viewed Questions
Engagement by Category
Interaction Trends (24-hour)
- interactions
Detailed FAQ Performance
| Question | Category | Views | Expands | Engagement | Last Viewed |
|---|---|---|---|---|---|
| How do I get to Dalanzadgad? | Logistics | 342 | 287 | 84% | 2 minutes ago |
| What is the accommodation like? | Accommodation | 298 | 251 | 84% | 5 minutes ago |
| What's included in the price? | Booking | 276 | 234 | 85% | 8 minutes ago |
| What is the best time of year to visit? | Planning | 245 | 198 | 81% | 12 minutes ago |
| How do I book a tour? | Booking | 189 | 156 | 83% | 15 minutes ago |
| Is there mobile coverage in the Gobi? | Logistics | 167 | 134 | 80% | 20 minutes ago |
| How physically demanding are the tours? | Experience | 145 | 112 | 77% | 25 minutes ago |
| Can I customise my itinerary? | Booking | 134 | 98 | 73% | 30 minutes ago |
| What food is provided? | Accommodation | 123 | 89 | 72% | 35 minutes ago |
| Is the Gobi suitable for solo travellers? | Experience | 98 | 67 | 68% | 40 minutes ago |
Category Performance
Booking
Total Interactions
488
Average Engagement
163 expands/question
Logistics
Total Interactions
421
Average Engagement
211 expands/question
Accommodation
Total Interactions
340
Average Engagement
170 expands/question
Planning
Total Interactions
198
Average Engagement
198 expands/question
Experience
Total Interactions
179
Average Engagement
90 expands/question
Key Insights
- •"How do I get to Dalanzadgad?" is the most viewed question, indicating that transportation logistics are a primary concern for potential guests.
- •Logistics and Accommodation categories have the highest engagement, suggesting these are critical decision factors for booking.
- •Peak engagement occurs between 12:00-20:00, likely when potential guests are actively planning their trips.
- •Overall engagement rate of 81% shows strong interest in the FAQ content, with most viewers opening questions to read answers.